About Us

7Y2A4160.jpg groupV2At GRS, we are devoted to promoting the independence, dignity, and well-being of older and dependent adults while balancing the needs and challenges of families that care for them. Quite simply, we want to maintain the best quality of life for our clients, at any level of functioning and health, as we provide support and resources to their families.

We are proud to be part of the strong and supportive network of services that cater to the needs of the elderly in Greenville. Our team is available during normal business hours as well as 24 hours/ 7 days a week for acute crisis management. Call us at (864) 271-0011 to discuss what Geriatric Resource Services can do for you.

What to Expect (The Process)

PHONE CONSULTATION

The initial step is a complimentary phone consultation. This is a good way to learn more about our services, for us to gain some insight into your needs and help you determine if our services would be a good fit for your situation. We can answer any questions you may have about next steps. At that point, we’ll schedule a meeting with you and other family members to make a concrete plan for you and your loved one.

ASSESSMENT & CARE PLANNING

The care manager will visit the older adult in their current setting to complete the assessment. Other family members may be asked to participate. The primary objective is to clarify the person’s needs, goals and preferences and develop a plan for accomplishing those goals. We evaluate the safety and health needs, nutritional status and overall emotional well-being. We identify ways to provide quality care and improve quality of life and recommend resources or services that may be needed such as medication review, further cognitive evaluation, placement options or legal or financial planning, as part of the recommended plan of care. In collaboration with the older adult and/or family the care plan is developed, reviewed and agreed upon prior to implementation. The care plan addresses the needs, values and preferences of the client and is periodically revised when indicated.

IMPLEMENTATION

After the plan is approved, implementation begins. We make modifications to established care, which often includes changes to medication systems, physician consultations, home safety modifications, establishing assistance from in-home caregivers and residential options if needed. We oversee the person’s needs and visit weekly or bi-weekly (as needed) to oversee execution of the plan and make changes as needed. We provide regular and timely reports and updates to families and are always willing to adjust care plans as it makes sense for the older adult and their family.  In short, we are here to assist in creating a quality of life that works for the older adult and his or her family.

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Our History

Geriatric Resource Services (GRS) was founded in the early 1990’s by Sally Gold, a social worker, geriatric care manager, and pioneer in the developing field of aging life care™ management. Since then, we have been supporting and serving the elderly community of Greenville and the upstate of South Carolina. Our owner, Bonnie Noble Silberman, an ALCA- Certified Aging Life Care™ manager in Greenville, has seen growth in the network of professional services for the elder population, and strives, along with our entire staff of professional Aging Life Care™ managers, to identify, address, and meet the needs of older adults and their families. To learn more about Bonnie and the rest of the GRS team, click here.

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What is an Aging Life Care™ Manager?

ALCAInfographic_8Areas300An Aging Life Care Manager is dedicated to helping clients age well while also supporting quality of life for family members. This phase of a family’s journey together is often complicated. There is more to do than there is time. Relatives may live far away. Relations can become strained.

Our professional training and knowledge of best practices can ease the journey.

Every family is unique. As Aging Life Care Managers, we apply our insights and skills in 8 key areas to provide you with a positive care plan tailored to your family’s individual needs and strengths.

We offer expertise regarding:

  • Health and disability: Through assessments and experience, we can help you understand what your loved one does well, and in what areas he or she could use additional help.
  • Finances: A review of the current monetary situation will result in a plan to make resources stretch as efficiently as possibly while maintaining the desired level of comfort, dignity and safety.
  • Housing: Based on the assessments, recommendations can be made for optimal living situations now, with a view to likely changes in the foreseeable future.
  • Family: Sibling disagreements and old family history often make the aging journey difficult. Our training provides for skilled facilitation of family meetings and creation of a plan that takes everyone’s needs into account.
  • Local Resources: There are programs available to help, but it’s difficult to know which one is the most appropriate for your situation. Save time and money by letting us objectively evaluate the situation and connect you to the resources best suited to your needs.
  • Advocacy: Our comprehensive knowledge of the disjointed health care system allows us to monitor quality and lobby for the care and treatment your family wants.
  • Legal: Let us help you identify issues and get key paperwork in order.
  • Crisis Intervention: The unexpected is simply a fact of life in aging. We are experienced with elder emergencies and are ready to jump in at a moment’s notice.

Geriatric Resource Services is in the business of helping aging adults and their families to live well throughout the aging process. Give us a call at 864-271-0011 to discuss the many ways we can help you.

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Our Goal

While many age groups are in need of skilled professionals to assess and manage their unique life circumstances, Bonnie and all of our team are passionate about working directly with older adults and their families. We have much to offer people in our community who find themselves in a crisis situation or who can benefit from ongoing care management, including:

  • A level of compassion and respect that is unmatched in the field of aging care.
  • A dedication to problem-solving and results by addressing each situation on a case-by-case basis.
  • Superior client service and interpersonal skills with an emphasis on expert communication with families, individuals, medical providers, and other aging care resources.
  • Safeguard for privacy and dignity for every client by strict adherence to aging care management practices and standards.
  • Commitment to providing a positive influence on the welfare, comfort, and total health of our clients.
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How we are different

What makes an Aging Life Care Manager stand apart from the others is the commitment to stay focused on the needs of the client and family. Others may offer services for less, but what you receive cannot help but be influenced by the payment structure.

Hospital- or insurance-based case managers are employees of the health care system. They are good professionals. Their focus, however, is to address the issues of patients within the institution and to make efficient use of services for their organization.

We are based in the community and work with aging adults wherever they live. We provide continuity of care across all settings. We include the family and focus on improving quality of life for the older adult and their grown children.

Senior advisors are paid referral fees to suggest elder care facilities. As a general rule, they have a more limited sphere of knowledge and do not hold a professional degree needed to give them expertise in the 8 key areas of elder care. Only those facilities willing to pay a finder’s fee will be included in their list of suggestions. There may be a more appropriate option, but it will not be mentioned if the facility does not pay for referrals.

Because we are paid directly by you, we are independent and objective. Our focus is 100% on the needs of your family and your aging loved ones. We apply our considerable skill and years of training to your unique situation.

When the issue is safety and quality of life, you deserve the best!

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Professional Memberships

AgingLifeCare_Member_Logo_TMWe pride ourselves in our commitment to stay abreast of the ever-changing landscape of senior services and aging research. To this end, our Aging Life Care Managers are members of the following professional organizations:

 

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